Openwork Limited offers insurance and investment advice on products from a limited number of product providers and advice on mortgages representative of the whole market.
PERSONAL & CORPORATE FINANCIAL PLANNING
‘It pays to plan ahead...’
Frequently asked questions...
How will I benefit from a full financial review?
I have heard the expression ‘independent’, does that mean I’m guaranteed to receive impartial advice?
What are your adviser's qualifications?
Will you charge a fee to carry out a Fact Find?
How long will the initial meeting take?
Will I get written confirmation?
Am I going to be put under pressure?
If I am not satisfied with you or your company, what can I do?
How will I benefit from a full financial review?
As our circumstances change, we all need to check that the arrangements we have in place are still suitable to our needs. It is easy to just get on with life without giving our finances enough attention, only to find out it is too late when disaster strikes. Let’s face it, it’s no good finding out you won’t have enough money to retire on when you’re 64! A full financial review will identify the short falls in your individual planning and highlight those area’s that need improvement.
I have heard the expression ‘independent’, does that mean I’m guaranteed to receive impartial advice?
You would think so wouldn't you! But in actual fact, the term independent means,
you would be offered products from across the whole market. We represent Openwork,
a multi-
What are your adviser's qualifications?
Each of our advisers carries all required professional qualifications to allow them to advice in their chosen field and are reassessed on an annual basis to maintain their competence. Some advisers have chosen to specialize in certain fields which require them to be qualified at a more specialist level. This means if one adviser is not able to deal with a particular need themselves; it can be covered by another adviser in the practice.
Will you charge a fee to carry out a Fact Find?
It depends on the payment option you choose. The preferred method is, once the adviser has conducted a full fact find and a suitable solution has been found, the advisers are remunerated by commission from the product provider. The other option is to negotiate a fee and agree it in advance. On this basis, no work will be undertaken until a fee agreement has been signed.
How long will the initial meeting take?
In order to fully understand your personal situation and to accurately explain our services, we would expect an initial meeting to last one hour for mortgage solutions and possibly one and half hours for a full financial review. This would include some of the basic fact finding information. It is likely that we would require a full fact finding meeting before presenting solutions.
Will I get written confirmation?
All advice is confirmed to you in writing, explaining the products recommended and why this is appropriate to solve your particular need.
Am I going to be put under pressure?
Not to buy something that you don’t need. But we often find that once a client realizes the full extent of the vulnerabilities that this brings it’s own pressure to take action!
If I am not satisfied with you or your company, what can I do?
All complaints are taken seriously and dealt with individually as you would expect, given each individual circumstance. Our aim is to resolve all complaints internally, although we recognize it may not always be possible. If we are unable to agree a way forward, you may be able to ask our regulator to review your complaint. If this is necessary, we will help you do this by supplying you with all the relevant information.